Rental Terms & Policies

1. Who can rent

• You must be at least 21 years old and hold a current, valid driver's license.
• We verify your age and license when you reserve and again at pickup. Bring your physical license to pickup.
• Every additional driver must meet the same requirements and be approved by us in writing before driving.
• Meeting these basics doesn't guarantee approval. Our insurance requirements come first, and we may decline any rental.

2. Reservations & payment

• Rates: $75 per day, $450 per week, $1,500 per month.
• Reservation fee: a $25 fee is due when you reserve. It holds your dates and is applied toward your rental total.
• Airport delivery & pickup: $40 at DFW International or Dallas Love Field.
• Taxes: applicable taxes are added to your rental and shown before you pay.
• Balance: the rest of your rental, fees and taxes are due before pickup.
• When you're confirmed: your booking is confirmed only after we verify your license, you sign the rental agreement, and you pay in full. A reservation by itself is not a confirmed booking.
• Payments are processed securely by our payment provider. We never see or store your full card number.

3. Cancellations & no-shows

• If you cancel: the $25 reservation fee is non-refundable. That is the only cancellation charge. Any other amount you've already paid is refunded, no matter when you cancel.
• If you don't show up: the same rule applies. You lose the $25 fee, and anything else you've paid is refunded.
• If we can't approve or provide your rental (for example, the car isn't available or your license can't be verified), we refund everything you've paid, including the $25.
• To cancel, call or text 469-393-3679 or email Support@gomoderentals.com. Refunds go back to your original payment method. Your bank may take 5–10 business days to show them.

4. Security deposit

• A $250 refundable security deposit is collected before pickup. It is separate from your rental price.
• We release it within 3 business days after you return the car, minus any charges described in these terms.
• Every deduction is itemized and documented, with photos where they apply.
• If charges are more than the deposit, you're responsible for the difference.

5. Pickup, return & airport delivery

• Pickups and returns happen between 8 AM and 6 PM Central, 7 days a week.
• We share the exact pickup spot when your booking is confirmed. With airport delivery, we confirm the meeting spot and time before you land.
• At pickup and return we complete an inspection together: timestamped photos, odometer, fuel level and keys. Please point out anything you notice.

6. Late returns

• You have a 30-minute grace period after your scheduled return time.
• After that, the late fee is $25 per hour or partial hour.
• Running late? Text us right away. Extensions depend on availability and must be approved by us.

7. Mileage

• 200 miles are included for each rental day. Your total is shown in your estimate (for example, a 3-day rental includes 600 miles).
• Each mile over your total is $0.35, based on the odometer readings at pickup and return.

8. Fuel

• Return the car with the same fuel level it had at pickup. For example, if you picked it up full, return it full.
• If it comes back with less, we charge the actual cost to refill it plus a $10 refueling fee.

9. Rules for using the car

• No smoking or vaping of any kind in the car.
• Only you and approved additional drivers may drive.
• No subleasing, racing, towing, off-roading or illegal activity.
• No modifications to the car.
• Travel outside Texas requires our written approval before your trip.
• Follow all traffic laws, and never drive under the influence of alcohol or drugs.

Breaking these rules may end your rental early, without a refund, and you may be responsible for resulting costs.

10. Damage, cleaning, tolls & tickets

• Damage: you're responsible for damage to the car during your rental, as described in your rental agreement. Report any accident or damage to us immediately, and to police when required.
• Cleaning: normal use is fine. Excessive dirt, stains, pet hair or smoke odor may result in a reasonable, documented cleaning charge.
• Tolls: tolls charged during your rental are your responsibility and may be billed to you after your trip.
• Tickets & violations: parking tickets, traffic camera tickets and other violations during your rental are your responsibility.

11. Insurance

Insurance requirements for renters, including any proof of insurance we ask you to provide, are explained in your rental agreement. Our insurance carrier's eligibility rules apply to every rental.

12. Rental agreement & electronic signature

• Every rental requires a rental agreement signed by you and by Go Mode Rentals.
• You agree that we may send the agreement and related notices electronically and that your electronic signature has the same effect as a handwritten one. You may ask to sign a paper copy at pickup instead.
• You'll receive a copy of your signed agreement for your records.

13. Other terms

• These terms are governed by the laws of the State of Texas.
• We may update these terms. The version in effect when you reserve applies to your rental.
• How we handle your personal information is explained in our Privacy Policy.